Privacy Policy

GoVisible.ai (“Company”, “We”, “Us”, or “Our”) is committed to protecting the privacy and data of all users (“You”, “Your”, or “User”) accessing or using our products and services, including the VISIBLE™ Framework (collectively referred to as the “Services”). 

This Privacy Policy (“PP”) outlines how we collect, use, store, process, disclose, and safeguard your personal information when you interact with our website https://govisible.ai, the GoVISIBLE platform, or any related digital property owned and operated by us. 

By accessing or using the Services, You consent to the terms described in this Privacy Policy. Any capitalised terms used herein but not defined shall have the meaning ascribed in the Terms & Conditions. 

The primary purpose of this Privacy Policy is to ensure that:

• • You are fully aware of the information that we collect and how we use it.
  • You have control over your data and understand your rights regarding access, modification, or deletion.
  • We design and operate our Services with data privacy and security as core principles and strive to align our practices with applicable data protection and privacy laws wherever our Services are offered.
  • We maintain robust technical and organizational safeguards to protect your information.
  • We adhere to globally recognized best practices for data privacy, protection, and governance.

We adhere to globally recognized best practices for data privacy, protection, and governance.

1. Personally Identifiable Information (PII)
   • Name, email address, phone number, and company details provided during registration or communication.
   • Payment information and billing address, if you subscribe to any paid Services.
   • Communication logs, including emails or messages exchanged with our support team.
2. Non-Personally Identifiable Information
   • Device type, browser, operating system, and IP address.
   • Usage patterns, interactions, and preferences on our platform.
   • Aggregated or anonymized data used for analytics, performance monitoring, or product improvement.
3. Cookies and Tracking Technologies
   We use cookies and similar technologies to:
   • Enable essential platform functions.
   • Improve user experience and analytics.
   • Remember preferences and enhance performance.

   You may modify your browser settings to reject cookies; however, this may limit functionality or performance of certain features.

All collected data is stored on secure cloud-based servers operated by third-party service providers, primarily located in the United States and India.

We employ industry-standard security practices to prevent unauthorized access, loss, or misuse, including:

• • Encryption: All data in transit and at rest is encrypted using modern cryptographic standards.
  • Access Control: Only authorized personnel can access user data, and strictly on a need-to-know basis.
  • Regular Audits: We periodically review our systems and practices to ensure compliance and data integrity.
  • Separation of Data: Personally identifiable data is stored separately from aggregated or anonymized usage data.

While we take all reasonable precautions, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

We may use your data for the following purposes:

• • To provide, maintain, and improve our Services.
  • To communicate with you regarding updates, support, or account-related information.
  • To process payments and manage subscriptions.
  • To analyze usage trends and improve product performance.
  • To comply with applicable legal obligations and resolve disputes.
  • To send promotional materials or updates, where you have consented to receive them.

We do not sell or rent your personal information. However, we may share limited data with:

• • Service Providers: To assist in hosting, analytics, payment processing, or customer support.
  • Affiliates or Partners: For business, technical, or operational collaboration.
  • Regulatory or Legal Authorities: When required to comply with law, legal process, or enforce our Terms.

All such disclosures are made under confidentiality obligations and only when necessary for legitimate business or legal reasons.

As a User, you are entitled to the following rights:

• • Access and Portability: You can request a copy of your project data that we hold.
  • Rectification: You can correct inaccurate or incomplete personal information.
  • Erasure (“Right to be Forgotten”): You can request deletion of your personal data, subject to legal or contractual obligations.
  • Restriction: You can request restriction of data processing under specific conditions.
  • Withdrawal of Consent: You may withdraw consent for marketing or data processing activities at any time.

To exercise any of the above rights, please contact us at customersuccess@govisible.ai.
We will process your request within a reasonable timeframe and in compliance with applicable laws.

We retain your personal information only for as long as necessary to:

• • Fulfill the purpose for which it was collected.
  • Comply with legal or contractual obligations.
  • Resolve disputes or enforce agreements.

Customer data and platform usage data will be retained for the duration of the active subscription and for up to ninety (90) days following termination of the account.

We may modify or update this Privacy Policy periodically. Any changes will be communicated via:

• • Email notification to registered users, and/or
  • Updated notice on our website.

Continued use of our Services after such notification constitutes acceptance of the revised Privacy Policy.

You can opt-out of:

• • Marketing communications, by clicking “unsubscribe” in emails.
  • Non-essential data collection (via browser settings or cookie preferences).

However, opting out of essential communications or data may impact your access to certain features of the Service.

For questions, complaints, or to exercise your data rights, please contact our legal team at: 

Email: customersuccess@govisible.ai
Address: Office 505/506/507, Ambrosia Galaxy, Baner Highstreet Hill Road, Baner, Pune, Maharashtra – 411045, India